Terms & Conditions

  1. Company Information
  2. Ordering
  3. Privacy & Security
  4. Payment
  5. Credits and Balances Due
  6. Backorders

 

1. Company Information

  • viper-ev.com is a registered trading name of Sound Cables LTD
  • Company registration number: 07267883
  • Registered company address: 164 Lower Regent Street, Beeston, Nottingham, NG9 2DJ
  • Company Head Office telephone: 01159 225660
  • Customer Service email: connect@viper-ev.com

2. Ordering

For order questions or changes

  • E: connect@viper-ev.com
  • T: 01159225660
  • W: Contact Form

Limits of Responsibility
We accept no responsibility for damage to equipment incurred during operation or use of our products where an item has been improperly used. Please contact our Technical Team for advice prior to ordering if you are unsure about your requirements. Our technical advice is insured by a £4million public liability insurance

3. Privacy & Security

Please see the full terms HERE

4. Payments

We accept the following methods of payment:

  • Paypal
  • Visa
  • Mastercard
  • Amex

5. Credits and Balances Due
Refunds are credited back within 3 days. The same method will be used to refund the amount that was used when you placed the order. For example, if the order was paid by credit card, we will refund your credit card account, we will not refund in any other way or to any other form than the one in which the purchase was made

6. Backorders
You will be notified by email if your order cannot be shipped within the time scale offered at checkout
When you place your order with us, you agree to the terms above